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North Wales Awards

Carlos De la Vega
Winner | North Wales Awards

Carlos De la Vega

Customer Implementation Specialist at ProAct Global Solutions

St Asaph Transportation, Logistics, Supply Chain and Storage Team of 51-200
  • Customer Service Excellence Award
  • Customer Service Team of the Year Award

About Carlos

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Find Carlos online

In Carlos's own words

Technical engineer with experience in the design, planning and implementation of the main operational processes, performance measurements, system requirements and all the necessary resources to achieve organisation's targets and objectives. I have been driven organisation's performance by modelling and analysing performance data, providing training and guidance to staff and stakeholders, and maintaining systems. I have successfully designed and deployed the first organisation's web-based job management system which improved efficiency in performance monitoring and reduce analytical, forecasting and processing times. Experience with and understanding of recruitment and interviews, organisational behaviours, Personal Development Plans, quality audits and business continuity plans.

From Carlos's LinkedIn profile.

Carlos's road to the ceremony

  1. Nominated

    Nominated on 5 October 2026

  2. People's Choice vote

    Voting has closed

  3. Finalists announced

    Carlos was a finalist

  4. Winner

    Carlos won Customer Service Excellence Award in Logistics